Front Office Executive

Job Views: 583
  • Dattani Prism 1, Behind Dattani Square Mall, Vasai West, Vasai-Virar, Maharashtra 401202
  • 1-2 Year
Job Description
  • Greet the pt as he/she arrives at your desk.
  • Record complete information required for registration and admission.
  • Explain rates, charges, services, discounts (if any) and hospital policy regarding payment of bills
  • Attend the calls
  • To explain hospital regulations to patients, concerning visitors and visiting hours.
  • To answer questions and to provide information directly to the person or on the telephone. For e.g. explaining rates, charges, services, Consultants timings, OPD Timings, discounts (if any) and hospital policy regarding payment of bills.
  • Making In- patient final billing.
  • Attending all the queries of the In-patients and their relatives or guest regarding the discharge and final bill amount in the hospital.
  • To prepare and maintain itemized statements, bills, or invoices used for billing and record keeping purposes.
  • At the time of Discharge, discharge clearance stamp to be  issued from the cash counter after collecting the balance amount and Discharge tracker form to be sent back to respective dept.
  • Be well informed of hospital hierarchy and key contact staff in every department. Departmental locations and its respective functions.
  • Give complete and correct information to all (staff/visitors/patients/ attendants). 
  • Keep the list of doctors / staff/ functions of every department
  • Proper grooming as per hospital uniform policy.
  • Greeting the staff, seniors, patient attendants and visitors.
  • Maintain Hospital premises and property.
  • Deal with everyone with respect and integrity.
  • Maintaining the departmental registers  
  • Doing follow up call with the patient on daily basis.
  • Guiding the patients who want to avail hospital services.
  • Preparing statistical data as and when required by the management

As per experience
Non Clinical Hospital Job
May 06,2019

Essential Qualifications
  • Graduation

Key skill Required


Hospital/ Institute Profile profile

Name of Hospital/ Institute: JANSEVA HEALTHCARE

Hospital/ Institute Profile profile: Janseva Healthcare Hospital was established in 2016 to provide hospital & medical facilities to the people with the aim of “PATIENT CARE FIRST”.  The bed strength of the hospital is 60  beds catering different departments such as General Wards, Semi-Deluxe Rooms, Deluxe rooms, ICU & SICU. Janseva Hospital has the capacity of to handle around 1000 people who throng the O.P department daily for medical relief.Janseva hospital Vasai, is a state-of-the-art Multispecialty Hospital located at Vasai(W), in Mumbai. It is a tertiary care, most equipped centre in and around north Mumbai providing qualitative health care services to the people of Vasai and surrounding areas. The hospital is equipped with cutting edge technology, state of the art OTs, Janseva tertiary level services, provided by on site medical consultant to handle all Medical & Surgical, Emergencies, preventive care services, advanced diagnostic services.  

Website: N/A

Recruiter Name: Prestin George